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Quality candidates time and again


About The Access Group

The Access Group is one of the UK’s leading providers of software to innovative mid-market businesses. Their technology provides a single, unified platform, connecting suites of industry-specific products with financial and HR systems.


The Challenge

Like many businesses similar to their own, The Access Group’s process for job posting and applicant tracking was both manual and mundane. Human error coupled with the inevitable time and resource constraints caused by completing admin tasks manually produced an overall lack of efficiency.

They knew handling of candidates could be automated but it was essential that any job multi-posting platform they were to invest in offered seamless integration with their existing CRM.


  • The solution needed to integrate with existing CRM
  • CRM must contain only relevant, quality candidate data.
  • Free the talent acquisition team from sifting through CVs and paper records
  • Refocus team time and energy to building relationships

Exceeding Expectations

The Access Group researched various providers to compare solutions. idibu was chosen for our platform’s functionality, ease of use, price, and seamless CRM integration.

Els Hol-Ferman, Head of Talent Acquisition at The Access Group says, “idibu put themselves in our shoes to see how they could improve the process and they have continued to reach out to ensure that we are always getting the most out of the software.”

Integrating the idibu platform has enabled full automation of job posting and handling of applicant data back into the CRM. Today, The Access Group’s Talent Acquisition Team spend less time chasing missing information and CVs and the quality of applicants within the CRM has improved dramatically.

The team find the system intuitive, easy to use, and is returning significant time back to them by automating what were once manual admin tasks. They now work more effectively by processing candidates using the CV Preview tool and receive notifications of new applicants meaning they never miss a candidate.

idibu has also radically improved The Access Group’s reporting. Prior to the platform’s integration, there was poor visibility of certain reports and information. idibu helped resolve this issue with the implementation of a Full Funnel Reporting feature which provides Access with clearer, more comprehensive business insights.

Els Hol-Ferman adds: “idibu saves us time at every single stage of the process, everything about it is good. It is now an integral part of our process to make volume recruitment straightforward.”

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