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The perfect integration

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About Frazer John

Frazer John specialise in the recruitment of professionals spanning Finance, Technology, Human Resources, Sales and Marketing, and Executive and have offices in Manchester and London.

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The Challenge

Frazer John faced a classic challenge confronting contemporary recruitment agencies. They simply did not have the software that would allow them to execute job multi-posting or manage candidate data effectively.

As a result, hours a week were wasted logging in and out of multiple job boards. Frazer John wanted these hours back so their consultants could focus on building stronger relationships, rather than becoming mired in manual administrative tasks.

Goals

  • Security of data and continuity of service should key staff depart
  • Seamless integration with internal platforms, such as CRM and website
  • Reclaim multiple hours spent on repetitive and potentially error-ridden tasks

Exceeding Expectations

Frazer John researched four different providers comparing functionality, cost, and integration capability. idibu led across all criteria and – crucially - had the ability to integrate with their website.

Christine Hackeson, Head of Strategic Operations at Frazer John says, “We were happy with every stage of the process with idibu. Everything from their website, to their salespeople, to their support was clear and helpful. They made it simple.”

Having implemented the idibu solution, Frazer John are now able to automate job posting to multiple boards and manage applicant data back into their CRM with a platform that integrates seamlessly with their website.

With manual tasks now drastically reduced, Frazer John has been freed to concentrate on its key objectives and have since expanded into two offices in Manchester and London.

Moreover, they have found that implementing idibu has reduced the time to hire, saved hours on manual tasks and has allowed the business to grow without adding extra headcount for administration.

Christine Hackeson says: “It was vital to us to choose partners who would help us grow the business. The team at idibu understands how we work and have been critical in helping us shape our internal processes.”

Christine added: “We operate in recruitment sectors where the best roles and candidates move fast. The idibu solution ensures we are quick to post jobs and can handle applicant data efficiently, meaning we don’t miss out on candidates.”

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